A website and AI receptionist built for gyms.
Lumen builds your website and configures an AI receptionist that answers membership questions and captures enquiries while your team is on the floor.
- 24/7 AI Receptionist
- Instant Customer Conversations
- Appointment Requests
- Enquiry Capture
Gym enquiries arrive late at night, between classes, and while your team is coaching. Lumen makes sure someone is always there to answer the first question.
Demo preview
See how a gym conversation could start
Pick a question to see the kind of reply a configured receptionist can give. Responses here are samples, not live answers about a real business.
Hi — I'm a demo of the Lumen receptionist. Ask one of the questions below to see how a conversation with a gym could start.
Try a question
Sample responses shown for illustration. A live receptionist answers only with business information you approve. Book a free demo to see it set up for your business.
What Lumen does
Built around how gyms actually get enquiries
Membership questions answered
Pricing tiers, contract length, and what's included — using information you approve.
Trial and tour requests captured
Interested visitors leave their details instead of leaving the page.
Cover outside staffed hours
Evening and weekend visitors still get a reply and a clear next step.
- Independent gyms
- Boutique studios
- CrossFit boxes
- Personal training studios
Chapter 05 · Why Lumen Is Different
Why Lumen is different
Generic
Basic website chat
Lumen
Lumen
- Gives generic answersUses approved business information
- Leaves visitors to figure out the next stepGuides visitors toward an enquiry or booking request
- May collect little or no useful contextCaptures relevant enquiry details
- Operates as a separate website widgetConfigured around your website and customer journey
- Requires the business to handle setupConfigured and tested by Lumen
Chapter 06 · Why Businesses Trust Lumen
Why businesses trust Lumen
Every Lumen setup is personally configured for the business. We do not simply switch on an AI and leave.
Personalised AI setup
Every business receives an AI Receptionist configured for its services, customers, and approved information.
Continuous optimisation
The receptionist is updated as services, FAQs, and customer workflows change.
Human support
Real human support is available for questions, agreed adjustments, and service-related issues.
Chapter 08 · Services & Pricing
Services & pricing
Start with the website, or take the complete setup with a managed AI Receptionist.
Two ways to work with Lumen
Website Design
€1,500
From €1,500 one-time
A custom website built from scratch around your business, services, preferences, and customer journey.
- Conversion-focused page structure
- Mobile-first design
- Enquiry or booking request flow
- Launch support
- Revisions before launch within the agreed project scope
The website costs €1,500 one-time. Revisions are included before launch within the agreed project scope. New pages, major new functionality, new integrations, or work outside the agreed scope may require a separate quote.
Book a Free Lumen ConsultationWebsite + AI Receptionist
€2,000
From €2,000 one-time setup + monthly AI plan
The complete Lumen setup: your new website plus a managed AI Receptionist configured, tested, and launched for your business.
- Everything in Website Design
- AI Receptionist configured for the business
- Customer question handling
- Enquiry detail capture
- Appointment request support where compatible
- Testing before launch
The setup is €2,000 one-time, plus a monthly AI Receptionist plan starting at €99 per month. Choose from the Starter, Growth, or Pro monthly AI plans. Any limits or additional charges will be explained and agreed before launch.
Book a Free Lumen ConsultationStarter
€99per month
300 AI conversations per month
For small businesses that need a simple 24/7 AI Receptionist.
Includes:
- AI configured with your approved website and business information
- AI chat widget
- Answers customer questions
- Conversation history
- Basic lead capture
- English plus one additional language
- Standard support
Growth
€249per month
1,500 AI conversations per month
For businesses that want the AI to do more than answer questions and actively guide customers.
Includes everything in Starter, plus:
- Customer enquiry capture
- Product and service recommendations
- Budget-based guidance
- More detailed lead qualification
- Custom AI personality and tone
- Multilingual conversations
- Priority support
Pro
€499per month
3,000 AI conversations per month
For businesses with higher traffic, more products or services, and more advanced customer journeys.
Includes everything in Growth, plus:
- Advanced AI instructions
- Larger knowledge base
- Advanced product and service recommendations
- Multiple customer journeys
- More complex enquiry and booking flows, where configured
- Advanced multilingual conversations
- Premium priority support
One conversation is one customer interaction session with the Lumen AI Receptionist. A session begins when a visitor sends their first message and remains active for 24 hours after their last message. Multiple messages during that period count as one conversation.
Internal testing and configuration, automated welcome messages before a visitor interacts, and duplicate failed requests caused by technical errors do not count as customer conversations.
FAQ
Questions, answered plainly
Next step
Book a Free Lumen Consultation
In 30 minutes, we'll discuss your business, show you how Lumen could work for your customers, and explain the most suitable setup.
- 1Date
- 2Time
- 3Details
Pick a date and time
30-minute consultation